Launch4 sources
ChatGPT is getting verified AI ‘Business Agents’
The Verge · By Jay Peters ·
The Brief · written from 4 sources
- OpenAI launched Businesses in ChatGPT in beta on 2026-11-10.
- Business Agents let companies interact with users inside ChatGPT, e.g. for comparison shopping.
- Companies can claim their business profiles through a new hub and manage their business information.
Why it matters
Businesses that sell or serve customers can now be discovered and contacted through ChatGPT, which changes how consumer discovery and product visibility work for them.
Who’s affected
- E-commerce businesses in the US
- Online service businesses in the US
What to do
- Claim your business profile in the new ChatGPT business hub if you are eligible.
- #chatgpt
- #openai
- #ai-agents
- #e-commerce
- #business-profiles
ChatGPT is going to let you chat with verified "Business Agents" that represent a brand to help you with things like comparison shopping. The feature, available first to "eligible" e-commerce and online service businesses in the US, is launching as part of a suite of…
Timeline
Full coverage · 4 sources
- 1h ago ↗
AI News & Artificial Intelligence | TechCrunch
OpenAI rolls out new business profiles, making ChatGPT just a little bit more like Google - 1h ago ↗
- 2h ago ↗
AI | The Verge
ChatGPT is getting verified AI ‘Business Agents’
- 10h ago ↗
OpenAI News
Introducing Businesses in ChatGPT