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After blocking Muse, Amazon now lets users text Alexa to help them shop

TechCrunch · By Ivan Mehta ·

The Brief

  • Amazon is adding a feature to Alexa for Shopping that lets customers buy items by texting the AI assistant.
  • Users can describe products and/or send a photo; Alexa searches for matches and can fill a cart.
  • The feature is initially available by invite in the US, and Amazon said it will roll out to millions of users in coming weeks.

Why it matters

Shopping through Alexa via text messages expands how customers can place orders with Amazon's AI agent, which may affect merchants and developers building around Amazon's shopping channels.

Who’s affected

  • Amazon shoppers in the US
  • Developers and merchants selling through Amazon

Amazon said that the feature will roll out to millions of users in coming weeks.

Read the full story at techcrunch.com ↗

Timeline

  1. Amazon announced text-message shopping feature for Alexa for Shopping

  2. AI | The Verge

    Amazon will let you text Alexa your shopping list

  3. AI News & Artificial Intelligence | TechCrunch

    After blocking Muse, Amazon now lets users text Alexa to help them shop

  4. GeekWire

    Amazon’s AI shopping agent moves into text messages, taking orders and tracking prices

  5. Engadget - Technology News & Expert Reviews

    You'll soon be able to text Alexa to shop on Amazon

Full coverage · 4 sources

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