Ship It Conversations: Mallory Haigh of PlatformEngineering.org on Why Context Isn't Enough for AI Agents, Harness and Governance, Probabilistic and Hybrid Paths, Agent Identity, and Building Platform Trust Before Agents

In this episode

This is a guest conversation episode of Ship It Weekly , separate from the weekly news recaps. In this Ship It Conversations episode, I talk with Mallory Haigh about why context alone isn't enough for AI agents, the harness and governance layers that actually run them, and why she tells some platform teams to pump the brakes before adding agents at all. Mallory is Head of Platform Education and Advocacy at PlatformEngineering.org. She teaches in Platform Engineering University and coaches platform teams through Platform Engineering Consulting, where the job gets jokingly called "platform therapist". We start with her New York City analogy. Drop someone in the middle of the city with no direc…