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Outage · High impact2 sources

Ops needs friction

Jeff Geerling ·

The Brief · written from 2 sources

  • Microsoft said all Microsoft 365 products are operational again, ending an outage.
  • The outage disrupted governments, traders, hospitals and businesses around the world, per Bloomberg.
  • Jeff Geerling describes the Microsoft outage as lasting two days.

Why it matters

Organizations that depend on Microsoft 365 for daily work, communication or operations were affected for an extended period, which shows the operational risk of relying on a single cloud service.

Who’s affected

  • Organizations running Microsoft 365
  • Teams relying on Microsoft 365 for critical operations

Between Microsoft's two-day outage and the FAA ground stop yesterday , there's plenty of ink spilled about who's responsible, why these things happened, etc. But it made me think back to some of the infrastructure and ops teams I've worked on, and similar (though much smaller…

Timeline

  1. Microsoft said access to Microsoft 365 was fully restored and all products were operational

  2. Techmeme

    Microsoft says all Microsoft 365 products are operational, ending an outage that disrupted governments, traders, hospitals, and businesses around the world (Bloomberg)

  3. Jeff Geerling

    Ops needs friction

Full coverage · 2 sources

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    Ops needs friction – The Morning Dev