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Outage · High impact12 sources

Microsoft struggling to fix massive cloud outage that's taken down email and Intune

The Register · By Simon Sharwood ·

Microsoft struggling to fix massive cloud outage that's taken down email and Intune

The Brief · written from 12 sources

  • Outlook, Exchange Online, Teams and Copilot are disrupted across Microsoft 365, with users reporting problems worldwide.
  • Microsoft says many of its servers became unexpectedly unavailable amid "elevated load" issues and has disclosed no evidence of a cyberattack.
  • The Register reports that a core process on some servers became "overwhelmed" and Microsoft's attempts to fix the problem failed.

Why it matters

Developers and organisations that depend on Outlook email, Teams or Microsoft 365 cloud connections may lose access until Microsoft restores service. The cause is not yet confirmed, and the sources give no workaround.

Who’s affected

  • Outlook and Exchange Online users
  • Microsoft Teams users
  • Organisations using Microsoft 365 cloud connections
  • Intune administrators

Microsoft is struggling to restore many of its cloud services after a core process running on some servers became “overwhelmed” and its attempts to fix the problem failed. The incident started at around 18:00 UTC on November 12, and meant services including Exchange Online…

Timeline

  1. Outage begins at around 18:00 UTC, according to The Register

  2. Microsoft acknowledges the issue via its Microsoft 365 Status account and says it is working to restore access

  3. Reported fix attempts fail as Microsoft struggles to restore many cloud services

  4. Hacker News: Front Page

    Ask HN: Microsoft/Azure Outage?

  5. Hacker News: Front Page

    Service degradation on Microsoft 365

  6. TechCrunch

    Microsoft’s Outlook email hit by new outage

  7. Bloomberg Technology

    Microsoft Says It’s Working to Fix Outlook, Copilot Outage

  8. Engadget - Technology News & Expert Reviews

    Multiple Microsoft 365 services are experiencing an outage

  9. Techmeme

    Users report being unable to access Outlook, Teams, and other Microsoft 365 services; Microsoft says many of its servers became unexpectedly unavailable (Anna Washenko/Engadget)

  10. Security Latest

    Major Microsoft Outlook Outage Leaves People With Email Jobs Unable to Email

  11. BleepingComputer

    Massive Microsoft 365 outage disrupts Outlook, Teams, Copilot worldwide

  12. Security Affairs

    Microsoft Cloud Outage Hits Outlook, Teams, Copilot and AI Services

  13. Tech | The Verge

    Microsoft Outlook is down

  14. SecurityWeek

    Microsoft 365 Outage Disrupts Outlook, Exchange Online and Teams

  15. www.theregister.com - Articles

    Microsoft struggling to fix massive cloud outage that's taken down email and Intune

Full coverage · 12 sources

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    Microsoft struggling to fix massive cloud outage that's taken down email and Intune – The Morning Dev