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Outage · High impact4 sources

Microsoft Struggles to Restore Access to Software

Bloomberg Technology ·

The Brief · written from 4 sources

  • Microsoft 365 and Outlook services, including email and chat, have been inaccessible for more than 12 hours after an outage began on Thursday.
  • Microsoft is racing to restore access, and its fixes have repeatedly failed according to The Register.
  • Financial markets were disrupted, with traders at UBS forced to use phones and alternative channels.

Why it matters

Teams relying on Exchange Online, Outlook or Microsoft 365 chat may have been unable to communicate or work for an extended period, and the disruption is ongoing according to the sources.

Who’s affected

  • Organizations relying on Microsoft 365
  • Organizations relying on Exchange Online
  • Outlook users

Microsoft is racing to restore access to its flagship software half a day after an outage began, leaving users unable to access email and chat services in one of the tech giant’s most severe disruptions in recent memory. Bloomberg's Peter Elstrom has the latest. (Source…

Timeline

  1. Outage begins (Thursday), per The Register

  2. Outage still ongoing after more than 12 hours, with fixes failing

  3. Hacker News: Front Page

    Microsoft Outlook/365 still down after 12 hours

  4. www.theregister.com - Articles

    Microsoft's massive M365 outage stretches past 12 hours as its fixes keep failing

  5. Bloomberg Technology

    Microsoft Outage Gums Up Markets, Forces Traders to Use Phones

  6. Bloomberg Technology

    Microsoft Struggles to Restore Access to Software

Full coverage · 4 sources

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