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Meta launches an outbound calling feature for Muse, such as to businesses, available for paid US subscribers; Gemini and startup Instinct offer a similar option (Sarah Perez/TechCrunch)

Techmeme ·

Meta launches an outbound calling feature for Muse, such as to businesses, available for paid US subscribers; Gemini and startup Instinct offer a similar option (Sarah Perez/TechCrunch)

The Brief · written from 3 sources

  • Meta's consumer AI agent Muse can now place outbound calls to businesses in the US.
  • The calling feature is available only to paid US subscribers.
  • Muse can schedule appointments, make reservations and wait on hold on the user's behalf.
  • After initially testing the feature in September, Meta launched it; Gemini and startup Instinct offer a similar option.

Why it matters

Developers building or evaluating AI agents can see a consumer example of an agent making real phone calls to businesses, a use case that is gated behind a paid subscription.

Who’s affected

  • US users of Meta's Muse paid subscription

Sarah Perez / TechCrunch : Meta launches an outbound calling feature for Muse, such as to businesses, available for paid US subscribers; Gemini and startup Instinct offer a similar option — After initially testing the feature in September, Meta's consumer AI agent Muse is…

Read the full story at techmeme.com ↗

Timeline

  1. Meta initially tests the outbound calling feature in Muse

  2. Meta launches outbound calling for Muse for paid US subscribers

  3. AI News & Artificial Intelligence | TechCrunch

    Muse can now place calls to U.S. businesses — if you pay

  4. Engadget - Technology News & Expert Reviews

    Meta's Muse can now make calls on your behalf (if you have a paid subscription)

  5. Techmeme

    Meta launches an outbound calling feature for Muse, such as to businesses, available for paid US subscribers; Gemini and startup Instinct offer a similar option (Sarah Perez/TechCrunch)

Full coverage · 3 sources

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