# Microsoft’s massive Outlook outage continues

Source: [Tech | The Verge](https://www.theverge.com/tech/1032862/microsoft-outlook-down-outage) · 2026-11-13 · Industry
Page: https://themorning.dev/story/microsoft-s-massive-outlook-outage-continues-4be096efb99e6f36
Kind: outage · Impact: high

## In brief

- Microsoft 365 and Outlook went down on Thursday, 2026-11-12, and sources report the disruption was still ongoing about 12 hours later.
- Users could not access email and chat, and the outage also took much of Microsoft's cloud services offline, according to TechCrunch.
- Microsoft says it is gradually restoring service, though some apps and features were still degraded per The Verge, and reported fixes kept failing according to The Register.

## Why it matters

Teams that depend on Outlook, Exchange Online or Microsoft 365 for email, chat and trading or operational workflows lost access for many hours, and sources describe workers falling back to phones and fax machines.

## Timeline

- 2026-11-12: Outage begins; Outlook stops opening for users in multiple countries, around Thursday lunchtime
- 2026-11-13: Microsoft is still working to restore access; says it is gradually restoring service

## Coverage

- [The health check that took down Outlook: inside the Microsoft 365 outage of November 12](https://dev.to/kashif_manzer/the-health-check-that-took-down-outlook-inside-the-microsoft-365-outage-of-november-12-1ld4) — DEV Community: backend, 2026-11-13
- [Microsoft Struggles to Restore Email and Other Services in a Global Outage](https://www.securityweek.com/microsoft-struggles-to-restore-email-and-other-services-in-a-global-outage/) — SecurityWeek, 2026-11-13
- [Microsoft’s latest email outage turned into a full blown global cloud crisis](https://techcrunch.com/2026/11/13/microsoft-latest-email-outage-turned-into-a-full-blown-global-cloud-crisis/) — TechCrunch, 2026-11-13
- [Japanese workers return to fax machines during ongoing Microsoft 365 outage](https://www.tomshardware.com/software/japanese-workers-return-to-fax-machines-during-ongoing-microsoft-365-outage-were-going-full-analog-say-workers-forced-to-ditch-pdfs) — Latest from Tom's Hardware, 2026-11-13
- [Microsoft’s massive Outlook outage continues](https://www.theverge.com/tech/1032862/microsoft-outlook-down-outage) — Tech | The Verge, 2026-11-13
- [Microsoft Struggles to Restore Access to Software](https://www.bloomberg.com/news/videos/2026-11-13/microsoft-struggles-to-restore-access-to-software-video) — Bloomberg Technology, 2026-11-13
- [Microsoft Outage Gums Up Markets, Forces Traders to Use Phones](https://www.bloomberg.com/news/articles/2026-11-13/microsoft-outage-gums-up-markets-forces-traders-to-use-phones) — Bloomberg Technology, 2026-11-13
- [Microsoft's massive M365 outage stretches past 12 hours as its fixes keep failing](https://www.theregister.com/saas/2026/11/13/microsofts-massive-m365-outage-stretches-past-12-hours-as-its-fixes-keep-failing/5309609) — www.theregister.com - Articles, 2026-11-13
- [Microsoft's massive M365 outage stretches past 15 hours as its fixes keep failing](https://www.theregister.com/saas/2026/11/13/microsofts-massive-m365-outage-stretches-past-15-hours-as-its-fixes-keep-failing/5309609) — www.theregister.com - Articles, 2026-11-13
- [Microsoft's massive M365 outage stretches past 20 hours as its fixes keep failing](https://www.theregister.com/saas/2026/11/13/microsofts-massive-m365-outage-stretches-past-20-hours-as-its-fixes-keep-failing/5309609) — www.theregister.com - Articles, 2026-11-13
- [Global Microsoft Outage](https://www.cnn.com/2026/11/12/business/live-news/microsoft-global-outage-intl-hnk) — Hacker News: Front Page, 2026-11-13
- [Microsoft Outlook/365 still down after 12 hours](https://twitter.com/MSFT365Status/status/2121079061774491735) — Hacker News: Front Page, 2026-11-13

Tags: microsoft, outlook, outage, microsoft-365, cloud

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